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Pass Your ServiceNow CIS-ITSM Exam with Perfect ServiceNow CIS-ITSM Reliable Dumps Easily

You will need to pass the Certified Implementation Specialist - IT Service Management (CIS-ITSM) exam to achieve the ServiceNow CIS-ITSM certification. Due to extremely high competition, passing the ServiceNow CIS-ITSM exam is not easy; however, possible. You can use ActualCollection products to pass the CIS-ITSM Exam on the first attempt. The ServiceNow practice exam gives you confidence and helps you understand the criteria of the testing authority and pass the Certified Implementation Specialist - IT Service Management (CIS-ITSM) exam on the first attempt.

Target Audience

The Certified Implementation Specialist - IT Service Management Certification Exam is targeted to ServiceNow customers, Partners, sales engineers, and others interested in becoming a certified implementation specialist for the ServiceNow ITSM platform. This exam certifies the candidates are skilled enough for configuring, implementing, and maintaining the ServiceNow ITSM platform and applications.

The CIS-ITSM exam is a challenging test that requires a strong foundation in ITSM concepts and ServiceNow platform knowledge. It is recommended that you have at least six months of experience working with ServiceNow ITSM applications before attempting the exam. You should also have a good understanding of ITIL (Information Technology Infrastructure Library) best practices, as ServiceNow ITSM is aligned with ITIL.

Earning the CIS-ITSM Certification demonstrates that an IT professional has the knowledge and skills to implement ServiceNow ITSM solutions effectively. It is a valuable credential for anyone working in IT service management, whether they are a ServiceNow customer, partner, or employee. Additionally, the CIS-ITSM certification is recognized globally, meaning that certified professionals can showcase their expertise to potential employers worldwide. By passing the CIS-ITSM certification exam, IT professionals can enhance their career prospects and contribute to their organization's success.

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ServiceNow Certified Implementation Specialist - IT Service Management Sample Questions (Q163-Q168):

NEW QUESTION # 163
Which module to use in order to modify the field mapping of the Known Error articles?

A. Knowledge > Administration > Field Mapping
B. Knowledge > Field Mapping
C. Knowledge > Articles > Field Mapping
D. None of the listed answers

Answer: D

Explanation:
Explanation
There's no module for this. You can use csm_table_mapping.list to access and modify the field mapping.

NEW QUESTION # 164
On an Incident form, Category and Subcategory fields include a drop-down list of potential field values to allow users to categorize Incidents. Which table stores the list of potential field values displayed in these two fields?

A. Category [category] table and the Subcategory [subcategory]
B. Variable Category [item_option_category]
C. Choice [sys_choice]
D. Incident [incident]

Answer: C

Explanation:
Explanation
Choices are stored in the Choice [sys_choice] table, which also contains choices for EVERY choice field in the system.

NEW QUESTION # 165
You have just released a new Change Model to the testers. Testers report they can see the old change models but cannot see the new change model on the change landing page. What could cause this?

A. New change models are only visible to Change Managers
B. Testers need itil role to see me change models
C. New change model needs Active lo be set to True
D. Workflow has not been published

Answer: A

NEW QUESTION # 166
A developer is trying to access org data from within a test class.
Which sObject type requires the test class to have the (seeAllData=true) annotation?

A. User
B. Profile
C. RecordType
D. Report

Answer: B

NEW QUESTION # 167
What is the purpose of "Search As" field in the contextual search table configuration?

A. When enabled, the agent can select which user to use when searching for related knowledge articles.
B. When enabled, the contextual search feature will show an additional tab that shows the related articles that are permitted to be seen by the user defined in the "Search as" field.
C. When enabled, the contextual search feature will show an additional tab that shows the related articles that are permitted to be seen by the caller user.
D. When enabled, the agent can impersonate the user in the caller field and search for related knowledge articles.

Answer: B

NEW QUESTION # 168
......

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